Terms and Conditions

ATTENTION: The following Terms and Conditions govern the purchase and installation of a vehicle wrap or Paint Protective

Film (PPF) by Desert Wraps and Graphics LLC. It is important to accurately report all information related to your vehicle

condition.

LIMITED WARRANTY

Desert Wraps and Graphics LLC extends to our customers a 60-day Limited Warranty for all defects or installation errors,

which includes cover lifting, peeling, wrinkles, and bubbling. Any accidental damage, road hazard, or normal wear and tear

of the vehicle wrap or PPF is not covered under the Limited Warranty.

The Limited Warranty does NOT cover damages to vehicle wrap or PPF caused by improper care, including the use of

chemical cleaning agents, power washing, use of ANY automatic vehicle washing station (car-wash or similar which uses

machines to apply soap and water.) or ANY application of liquid at a higher than natural velocity to the exterior of the vehicle

after the vehicle wrap or PPF has been installed.

Claims under the Limited Warranty are subject to examination and approval by a Desert Wraps installer. Warranty repairs

will be done at the sole discretion of Desert Wraps and Graphics LLC. Desert Wraps and Graphics LLC will have the final

say in whether repairs or re-installation of the vehicle wrap or PPF will be performed on your vehicle.

If ANYONE other than a Desert Wraps installer has altered, changed, taken off, re-installed, or attempted to repair a vehicle

wrap or PPF, THE LIMITED WARRANTY IS VOID. ABSOLUTELY NO EXCEPTIONS.

If ANY sort of chemical agent has been applied to the vehicle wrap or PPF, THE LIMITED WARRANTY IS VOID. We cannot

stress this enough- vehicle wraps and PPF should only be cleaned with ordinary soap and water.

A Limited Warranty related claim must be submitted to Desert Wraps and Graphics LLC as soon as possible. Please contact

Desert Wraps and Graphics LLC owner Adrian Loza directly with any warranty claims at 602-710-8480, and/or

sales@desertwrapsandgraphicsaz.com. It is critical that you include as much detail as possible about the basis of your

claim, including pictures, video and a detailed description of the issue with the installation.

Desert Wraps and Graphics LLC will make every effort to prioritize Limited Warranty work. However, please allow up to 30-

days for warranty work to be completed after notification to Desert Wraps and Graphics LLC of the Limited Warranty claim.

PROPER CARE FOR YOUR VEHICLE WRAP OR PAINT PROTECTIVE FILM (PPF)

Caring for your vehicle wrap or PPF is essential to ensuring the quality and life of the material. The following are Desert

Wraps and Graphics LLC recommendations for care of your new vehicle wrap or PPF:

ONLY hand-wash your vehicle with Ph neutral soap once vehicle wrap of PPF has been installed.

DO NOT “pressure wash” your new vehicle wrap or PPF. This will damage your new product, and could result in

peeling, holes, stretching or other damage. It is especially important to not apply high pressure water on the edges

of the vehicle wrap or PPF, as this can cause peeling to occur.

DO NOT use any type of degreaser or other agent to remove substances from the exterior of your vehicle. These

may damage the vehicle wrap of PPF.

DO NOT use soap or detergent with a “wax” or other detailing chemical mixed with the soap.

ONLY dry the vehicle with a clean microfiber towel or rag once the vehicle wrap or PPF is installed.

DO NOT UNDER ANY CIRCUMSTANCE USE AN AUTOMATIC VEHICLE WASH. HAND WASH ONLY

For best results vehicle wrap and PPF are recommended on vehicles less than 5 years old, with factory paint. Any scratches,

paint imperfections or door dings will be quite noticeable on the newly wrapped surface. If the paint has started to flake or

oxidize, the vehicle wrap or PPF may have difficulty adhering to the surface properly. Desert Wraps and Graphics LLC

recommends customers to repair any scratches or dents before wrapping the vehicle.

DISCLAIMER

Desert Wraps and Graphics LLC CANNOT GUARANTEE a vehicle wrap or PPF will not damage vehicle paint. Desert Wraps

and Graphics disclaims all liability for paint damage caused by the installation of vehicle wrap or PPF. By choosing to have

vehicle wrap or PPF installed on your vehicle, you waive any and all claims to paint damages that may be caused as a result

of the installation of the vehicle wrap or PPF.

If for ANY REASON you believe that vehicle wrap or PPF could damage your vehicle’s paint – DO NOT have Desert Wraps

and Graphics LLC install a vehicle wrap or PPF on your vehicle! Contact the dealer/manufacturer of your vehicle directly to

inquire specific vehicle wrap or PPF product is safe for the paint on your vehicle.

ANY pre-existing damage to your vehicle, including paint or other exterior elements of your vehicle, is NOT covered under

the Limited Warranty.

ANY pre-existing damage to the vehicle MUST be noted on the Desert Wraps and Graphics drop-off form, Desert Wraps and

Graphics is not liable for ANY damage to your vehicle that existed on the vehicle prior to, and/or occurred to the vehicle

before you brought your vehicle in.

ANY damage to the vehicle wrap or PPF not addressed within this document is not covered under the Limited Warranty

described herein.

ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WRRANTIES OF MERCHANABILITY OR FITNESS

FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTY AS TO PERFORMANCE, ACCURACY OR COMPLETENESS ARE

SPECIFICALLY DISCLAIMED.

CUSTOMER BEARS ALL RISK RELATING TO THE QUALITY AND PERFORMANCE OF THE GOODS PROVIDED. NO ORAL OR

WRITTEN STATEMENTS OR INFORMATION PROVIDED BY THE COMPANY IN CONNECTION WITH THE PURCHASE OF A

VEHICLE WRAP OR PPF FROM DESERT WRAPS AND GRAPHIS LLC, INCLUDING BUT NOT LIMITED TO ANY STATEMENTS

REGARDING DURABILITY SHALL CREATE ANY OTHER WARRANTY NOT SPECIFICALLY SET FORTH IN THIS LIMITED

WRREANTY OR IN ANY WAY AMEND OR MODIFY THIS DISCLAIMER

LIMITATION OF LIABILITY

The Company’s liability shall be limited to direct damages proven by Customer in an amount not to exceed the purchase

paid, if any, by Customer hereunder.

DESERT WRAPS AND GRAPHICS LLC EXCLUDES LIABILITY, WHETHER BASED ON CONTRACT OR TORT (INCLUDING

NEGLIGENCE), FOR ANY DAMAGES TO CUSTOMER OR ANY OTHER PARTY OTHER THAN AS DESCRIBED IN THIS LIMITED

WARRANTY, OR ANY PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN

CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, OR FAILURE OF THE GOODS OR

SERVICES. EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

DISSASSEMBLY AND REASSEMBLY OF VEHICLE COMPONENTS

Your vehicle may need limited disassembly- to have body panels, bumpers, doors, hoods, trunks, or other components

taken off of your vehicle in order to properly install the vehicle wrap or PP.

During disassembly, parts will be removed and reinstalled in the same manner and condition as when they were originally

on the vehicle. Although we take extra care to ensure that every part is removed in the best condition possible, clips and

tabs can break, some parts can slightly warp, and in rare cases crack.

In the event of damage during disassembly or re-assembly, Desert Wraps and Graphics LLC will take necessary measures

to repair any parts affected or damaged, to the best of our ability. In some cases, and at the sole discretion of Desert Wraps and Graphics LLC, we may choose to replace pieces, clips, or tabs, that have been damaged or affected by removal and re-

installation. Replacement and repairs are at the sole discretion of Desert Wraps and Graphics LLC.

Some newer vehicles are equipped with electronic devices that detect is a body panel has been taken off or re-installed on

your vehicle. If this occurs, and a light or error code is triggered as a result, Desert Wraps and Graphics LLC is NOT

responsible for resetting or clearing any error codes, or indicators that may have been caused as a result of the removal or

re-installation of a body panel. Desert Wraps and Graphics LLC WILL NOT clear codes or turn off warning lights- dealing

with a light or error code is their sole responsibility, and not Desert Wraps and Graphics LLC.

ALL SALES ARE FINAL – NO REFUNDS UNDER ANY CIRCUMSTANCES

Customer agrees to a NO REFUND policy, subject to the sole and exclusive warranty agreement outlined in this document.

The customer understands and agrees that if there is a credit card charge-back, returned check, or other occurrence which

causes payment for your vehicle wrap or PPF to be returned after a vehicle wrap or PPF has been installed on your vehicle,

Desert Wraps and Graphics LLC will pursue civil action in a court of law to recover ANY and ALL amounts that were

wrongfully charged back, including attorney fees, if applicable.

FINISHED PRODUCT NOTICE

Please do not hesitate to contact Desert Wraps and Graphics LLC if you encounter any issues with your vehicle wrap or PPF.

Although Desert Wraps and Graphics LLC take care to ensure the quality of our work is the best in the industry, NO installed

vehicle wrap or PPF will be 100% free of minor imperfections. Contaminants, small air pockets, minor wrinkles or color

variations can occur.

Adrian Loza, Owner

Call/Text: 602-775-9398

DESERT WRAPS AND GRAPHICS